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Core-Tex RT - Frequently Asked Questions

Below are some of the most frequently asked questions regarding the Core-Tex. If your question is not among this list, please reach out to us directly. We are happy to answer any questions you may have.

Product

The Core-Tex is a reactive training device that combines razor sharp reaction, dynamic strength, cardiovascular endurance, flexibilty and balance into ONE design, creating the optimal training environment. It was specifically designed to provide a multi-dimensional reactive training challenge.

Reactive training is training that unconsciously challenges and coordinates all the necessary systems in the body responsible for efficient movement. The Core-Tex does this by creating an environment that maximizes the body's options along multiple vectors available only on the Core-Tex . The continuous ''pitch and catch'' between the body and the Core-Tex will help maximize performance, prevent and/or rehabilitate injury and take full advantage of your movement potential.

The Core-Tex is one of the very few pieces of equipment that is truly versatile. The patented design of the Core-Tex allows the base to move like no other training environment. It is the ONLY product on the market that tilts, translates, and rotates in an unrestricted 360 degrees, which means that the blend of these three movements allows for an almost infinite number of combinations of movements. With the Core-Tex you get an effective whole body workout, Iincreased calorie burn, builds strength, movement and coordination are improved. It can be used for strength and power as well as rehabilitation, balance, agility and sports performance.

Approximately 50% of all Core-Tex units are sold to the physical therapy and rehabilitative community. Our remaining customers are fitness facilities and home users.  This is because the Core-Tex has many exercises and applications that can be extremely beneficial to people of all abilities. The programming of exercises for the Core-Tex can be designed to benefit anyone.

Maximum weight limit per unit is 350 lbs.

The handrails easily connect with snap push buttons. There are no tools necessary. Just drop the ball transfers into the provided receptacles, place the dome on top and you are ready to go. Assembly should be less than 5 minutes.

The platform is constructed from durable ABS plastic and features a padded, non-slip rubber surface. The frame is made from steel with a professional powder coat protection. The three stainless steel ball transfers are highly engineered and protected in a steel casing. There is a 1 year warranty on all parts.

The Core-Tex RT weighs 55 pounds and the Core-Tex Dual weighs 67 pounds. The platform is 30 inches in diameter and the assembled unit is 7 inches in height and is mobile enough to carry or transport.

When not in use, Core-Tex can easily be stored in space saving fashion.  Just detach handrail from base. Place handrail against a wall, stand the base up in between the handrails vertical bars, and lean the dome against the base.

More detail can be found here: https://coretexfitness.com/products/core-tex-reactive-training-device

Orders / Shipping / Returns

Our return policy is 21 days from the date of receipt, (based on delivery receipt from carrier.)

Your item must be unused and in the same condition that you received it. You must receive an RMA number from customerservice@coretexfitness.com. All returns must be in the original packaging. Any warranty return request for products not directly purchased through Reactive Training, LLC will require a receipt or proof of purchase.

There is a $50.00 restocking fee for Core-Tex RT or Dual. This will be deducted from your refund.

Please review our full Return Policy

Shipping is available to the United States and Canada.  If you are outside those regions, please contact sales@coretexfitness.com for assistance with the closest Core-Tex dealer to you.

Shipping is provided by UPS, FedEx, DSL or USPS.

In the continental US please allow 5-7 business days to receive your order. Canada please allow up to 10 business days.

Yes.

Woman working out on Core-Tex Reactive trainer with dumbbell

Maintenance

Very simple but routine maintenance will keep your Core-Tex moving smoothly, extend the life of your ball transfers, dome and minimize the sound produced.

Cleaning the ball transfers:  Click to see this short video for cleaning the ball transfers.

Cleaning the top pad

The top pad of your Core-Tex may gather dirt and sweat from use.  It is easily cleaned with soap and water or a very mild cleaning product.  It is best to allow to dry completely to avoid additional dirt to penetrate or stick to the surface.  Click to see this short video showing how to clean the top. 

Cleaning the underside of the dome

The underside of the dome can gather dust and debris.  If this accumulates, it can be carried into the ball transfers degrading their performance and can also increase friction between the ball transfers and the ABS dome.  This can lead to premature wear and damage to the underside of the dome. Be sure to wipe down regularly with soap and water or a mild cleaning solution. The smoother the bottom of the dome, the smoother the motion of your Core-Tex.

Yes. The ball transfers can easily be washed with soap and water. Dust and small debris will get stick to the lubricant and get trapped inside the holding cup. Brand new ball transfers may also have some machine dust that negatively impacts their performance before being cleaned. Click here to watch the maintenance video for specific cleaning instructions. Rinse and remove excess water by holding upside down and moving the large ball transfer with your hand. Place on a paper towel with the outer ball transfer facing up and allow to drip dry with the help of the small drain hole on the bottom. Our suggested lubricant to improve the motion of the ball transfers is TriFlow. This is available at most bike shops: https://www.triflowlubricants.com/

The large bearing that you can see turns on a bed of smaller bearings inside the casing.  This is the source of sound. Keeping the ball transfers clean (see question above)is the number one thing you can do for sounds and performance.  Using Core-Tex on rubber mats, carpet or turf will help to absorb the sound.

Many facilities will simply turn the platform upside down on top of the base with the bumper facing up. This communicates to the members that the Core-Tex is not available to use. Some facilities have removed the ball transfers and kept them in the trainer’s office until the next use. When doing this, you run the risk of members attempting to use the Core-Tex without the ball transfers in place. This will likely scratch the underside of the platform and create an uneven surface for further use.